Returns & Refunds Policy

Thank you for shopping with FootyRetros We want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we will gladly accept returns and provide refunds in accordance with the terms outlined below.

Returns

You may return any item within 14 days of receiving it for a refund or exchange. To be eligible for a return, the item must be in its original condition, unused, and with all tags and packaging intact. We reserve the right to refuse a return if the item is not in its original condition.

To initiate a return, please contact us at FootyRetros with your order number and reason for return. We will provide you with a returns address and further instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that the original shipping cost is non-refundable.

Refunds will be processed within 14 days of receiving the returned item.

Exchanges

If you would like to exchange an item, please contact us at FootyRetros with your order number and the item you would like to exchange. We will provide you with further instructions on how to proceed. Please note that exchange shipping costs are the responsibility of the customer. We can not accept any exchanges or refunds for items which are customised.

Damaged or defective items

If your item arrives damaged or defective, please contact us immediately at FootyRetros. We will provide you with a returns address and further instructions on how to proceed. We will cover the cost of return shipping and provide you with a replacement item or a refund.

Final Sale items

Please note that all items marked as “Final Sale” are non-returnable and non-refundable.

Changes to this policy

We reserve the right to modify this Returns & Refunds Policy at any time. If we make any material changes, we will notify you by email or by posting a notice on our website.

Contact us

If you have any questions about this policy or need further assistance with a return or refund, please contact us at FootyRetros.